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We evaluate the needs for your project by considering the possibilities of utilizing resources offshore following the problems of costs, quality and time tables. Then we propose to you, from the four contractual models, the appropriate one for your need:
Extended office (for T&M)
In case you need specific competences to add to your team or whenever the functional definition remains progressively to encourage the evolution of the project, and prototyping to consider this like a continuous process in relation to the proximity with the users, we propose one or more of our collaborators on your site.
Pre-necessity
Customer’s Project Manager, offshore developers on-site.
Phases
Project preparation:
An evaluation meeting for collaborators proposed to you is organized after selection of CVs of previous missions. These evaluations enable you to test their technical skills and their communication capabilities. We organize thereafter an audio conference or Visio conference in order to validate competences found in CVs. Then, it’s possible to integrate our collaborators in your team by putting them on your projects.
Project development:
Our collaborators go to your site according to the program established to develop your applications. They report to you weekly about the activity. Such information also transmitted to us for a good follow-up of the project. Our commercial department is available to answer your questions.
Distant fixed price
If the functional definition is established, we recommend you get the project with the fixed price mode. In all the cases, we assist you in the choice of collaborators whose competences correspond to the needs for your project. Teams thus made up will be able to integrate local components for the technical support and the follow-up, and will use the offshore components for the development.
Pre-necessity
Concerned actors:
Customer Project Manager, Telnet Project Manger, Technical Consultant and/or Project Director, contractual follow-up.
Phases
Project preparation:
Beginning meeting includes the participation of both customers and Telnet teams working in agreement on technical analyze for the validation of the interface and the functions and realizing a model as well as the validation of the reception platform. The customer’s final validation constitutes the key point of the launching of the development because it sets up the planning of deliveries of the modules, validation times and the final reception date.
Project development:
This stage, development during the project preparation, follows the planning of the deliveries by modules like their validations. The frequency of the validations makes it possible to regularly control the evolution of application according to the initial specifications. In addition to the validations, the management tools of projects and communication make it possible to regularly know the progress percentages of the various modules, until the next intermediate delivery. The corrections made allow a final delivery opening over the period known as the «project Validation".
Project validation:
The final validation takes all the functions to confirm the corrections carried out in the development phase. Then it opens the period of the Correct Operation Aptitude Validation (COAV). Its duration, variable according to the size of the project (2 weeks to 6 months), is defined in the contract. For this period, any anomaly raised and indicated via the management tools of the incidents is rectified, without over cost. At the end of this period, the final reception is declared. It marks the project end and does not give any more right to modification or complaint, except if this contract contains a period of guarantee.
Post project:
According to the contracts, the project can end in a phase of guarantee which allows, exit of the period of COAV and the delivery of final reception, to profit one additional period of corrections/adjustments which functions like COAV. Otherwise, to ensure the long duration of its investment, our customer can contract a maintenance application, which guarantees the compatibility of its application with the software evolutions of the target platform. This maintenance contract makes it possible moreover to guarantee intervention deadlines in case of an application incident. Finally and especially, the maintenance contract forces Telnet to preserve competences related to the customer project, which allows considering possible evolutions in peace of mind.
Common Development Facility (for fixed price)
For projects requiring a fixed technical staff for a long period, we offer this possibility to our partners. Providing teams with specific skills as partners needs and operating in the Telnet buildings in Tunisia. Teams communicate and interact directly with the task forces of the partner. This team is completely dedicated to the customer and under his\her technical responsibility for a minimal period of 9 months.
Pre-necessity:
Concerned actors
Head of Customer project, Offshore project Manager, offshore developers, contractual follow-up.
Phases
Project Preparation:
Project development:
The development engages according to the specification standards but also according to communication organization, deliveries and validations established previously. Any moment, you can contact our collaborators, within the preset schedules. Every week, the activity report of each developer is published, in parallel with the follow-up that you to carry out on the project and of the contacts which you establish directly with our collaborators. This unit enables you to reduce the negative effects of the remote follow-up. Last, local staff (Technical Consultant and/or Project Manager) ensures the communications and developments progress, and remains your privileged interlocutor. |